Privacy Policy

Privacy Policy

Introduction

Welcome to https://local-search-engine-optimisation-nsw.thebestlocalpro.com (referring to our website, services, and applications as ‘the Company’ or ‘we’). We are dedicated to maintaining the highest standards of privacy and data security for all our users. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information in accordance with various international privacy laws and regulations, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25 on the protection of personal data in the private sector
  • The General Data Protection Regulation (GDPR) of the European Union
  • Brazil’s General Data Protection Law (LGPD)
  • California’s Consumer Privacy Act (CCPA/CPRA), Colorado’s Consumer Privacy Act (CPA), Utah’s User Data Protection Act (UCPA), and similar laws in other jurisdictions.

Scope

This policy covers all aspects of our online presence, including but not limited to:

  1. Our official website at https://local-search-engine-optimisation-nsw.thebestlocalpro.com
  2. Any mobile applications or software we develop and make available for download
  3. Online services offered through our platform
  4. Interactions between users and our team, whether via email, phone, text, or other communication channels

Please note that this policy does not extend to third-party websites, applications, products, or services linked to ours but operated independently. These entities have their own privacy policies governing user data collection and usage, so we encourage you to review those when visiting such sites.

Processing Activities

This Privacy Policy guides our practices when:

  1. You use any of our applications, sign up as an authorized user, or access our services.
  2. You visit our website(s) linked to this policy.
  3. You choose to communicate with us through emails, newsletters, calls, or text messages.

Personal Data Collection

We collect various categories of personal data, which can include:

  1. Account Information: This includes usernames, passwords, and account settings used to access our services.
  2. Payment Information: Details related to payment methods you use for transactions on our platform.
  3. Financial and Purchase Data: Transaction history, billing information, and order details.
  4. Mobile Device Identifiers: Unique identifiers such as IP addresses, device IDs, and mobile carrier information.
  5. Location Data: Information about your geographical location when using our applications or providing consent for location services.
  6. Feedback and Reviews: Content you share with us through surveys, feedback forms, or product reviews.
  7. Social Media Information: Data from social media platforms when you interact with our content or use login credentials to access our services.
  8. Product Interest: Details about products you view, search for, or purchase on our website.

We collect this data through various methods: user input forms, account creation processes, automatic tracking technologies (like cookies and device fingerprints), analytics tools, and third-party service providers.

Cookies

We use cookies to enhance your experience and improve the performance of our services. Cookies are small text files stored on your browser or mobile device by websites you visit. They serve various purposes, including:

  1. Strictly Necessary: These ensure basic functions like login, session management, and website navigation work as intended.
  2. Preferences: Remembering user preferences for a personalized experience across our platform.
  3. Analytics: Tracking site usage, gathering analytics data, and understanding user behavior to enhance our services.

You can control non-essential cookies through our Cookie Manager, allowing you to customize your cookie settings according to your preferences.

Retention and Deletion

We retain personal data for as long as necessary to fulfill the purposes for which it was collected, plus an additional period to comply with legal obligations. Once the retention period expires or when the purpose changes, we securely delete or anonymize the data.

Security Measures

We implement robust security measures to safeguard your personal data from unauthorized access, disclosure, alteration, or destruction. These include:

  • Encryption of data at rest and in transit
  • Secure third-party processing partners who adhere to strict privacy standards
  • Access controls and employee training on data protection best practices

Children’s Privacy

We do not knowingly collect personal information from children under the age of 18. If you are a parent or guardian and believe we have collected such data by mistake, please contact us using the details provided below, and we will take prompt action to rectify the issue.

Your Rights

Depending on your jurisdiction and local laws, you may have certain rights regarding personal data, including:

  • Access to and rectification of your personal information
    -Erasure (right to be forgotten) or restriction of processing
  • Data portability, allowing you to transfer data from one controller to another
  • Objection to the processing of your data for specific purposes
  • Right not to be subject to automated decision-making processes
  • Right to lodge a complaint with a supervisory authority

To exercise these rights, please reach out to our privacy team at your earliest convenience. We will respond within the timeframes prescribed by applicable law.

Changes to Policy

We reserve the right to update or modify this Privacy Policy at any time without prior notice. Any changes will be posted on this page, and we encourage you to review it periodically for the latest information on our privacy practices.

Contact Information

For any questions regarding this policy, data-related requests, unsubscribe requests, or inquiries from our users, please contact us: